CNN Innovation: Virtual Citizen Shop - ARTE
A report on the digital transformation of public services in Portugal, focusing on the Virtual Citizen Shop initiative designed to reduce consulate visits.

Latest news and stories about digital services in technology in Portugal for expats and residents.
A report on the digital transformation of public services in Portugal, focusing on the Virtual Citizen Shop initiative designed to reduce consulate visits.

The Agency for Integration, Migration and Asylum (AIMA) has issued new guidelines to help users successfully upload documents to its digital portals, recommending simple filenames and specific technical adjustments to prevent submission errors.

Deputy Minister and Minister for State Reform Gonçalo Matias announced that Portugal will launch a Company Digital Wallet on 26 January. In its initial phase the wallet will contain four company documents — including the company card, the Central Register of Beneficial Owners (RCBE) entry and a statement of no debt to Social Security — with a pilot completed and nationwide rollout planned. Matias framed the move as meeting a European obligation, noting Portugal is the first EU country to adopt this solution; the rollout is intended to reduce administrative friction, speed compliance checks and advance public-sector digitalisation.

This feature “allows readers to select their favourite media outlet to see it more frequently in the 'Top Stories' section of Google Search”.

Brussels points to serious flaws in the protection of minors on Meta's social networks and admits it may proceed with sanctions

The General Manager for the Portuguese market states that Portugal is experiencing significant growth for the fintech company Revolut.

An investigation into the hidden risks and implications behind low-cost, unofficial IPTV services in Portugal.

An analysis of how technological access has expanded and become a necessity for the general population in Portugal.

ChatGPT is unavailable this Monday afternoon, with several users on social media complaining about being unable to get responses from the chatbot. The outage has already been officially confirmed by OpenAI, which says it is “investigating” the source of the problem. The company led by Sam Altman also explains that the impact of the failure, which appears...

Parents will be able to set the time their teenage children spend watching short videos, the platform explained.

Amazon Web Services is marketing its new cloud infrastructure in Portugal as a solution for European digital sovereignty.

Amazon Web Services is expanding its infrastructure by launching a Local Zone in Portugal, aiming to improve service latency for local users.

With the ambition of exceeding 700,000 active customers by 2028, ActivoBank has expanded its reach into media such as television and radio. However, Andreia Teixeira, the institution's marketing director, clarifies that digital remains the core. “Our entire operation and strategy is frequently...”

The political party Iniciativa Liberal advocates for the creation of a digital version of the Torre do Tombo national archives.
Third-party AI assistants would have to pay a fee to operate on Meta's application. The European Commission cites abuse of dominance, stating it is an impediment to free competition, and threatens to impose a reversal.

The European Commission has warned that it may impose this measure if the tech giant does not do so.

The tech company has released a universal search tool for Windows and new features in Chrome that allow users to save and quickly access artificial intelligence commands.

On April 20th, the Catholic University of Lisbon will host the conference 'Insurance in Motion: New Relationship Models', aiming to analyse new interaction models between the insurance sector and its clients in the era of new technologies. The opening will be conducted by Yuri Poletto, Founder and President...

The historic Portuguese email service has stopped allowing access via external applications (such as Outlook or the iOS/Android Mail app) on its free plan and has launched new paid subscriptions. A column by João Pedro Trocado.

The State Simplification and Technology Network aims to support and propose measures that ensure the development and full implementation of digital public services.

The Government has approved the creation of the State Simplification and Technology Network to oversee the technological reform, reporting to the Minister Assistant and for State Reform, Gonçalo Matias. According to Decree-Law no. 85/2026, the network aims to support and propose measures for the Public Administration, ensuring the development of digital public services and the unified management of state technological systems. The decree also dissolves the Council for Digital in Public Administration. The new network establishes a Coordination Commission for Digital Strategy, which includes bodies such as the Agency for State Technological Reform (ARTE) and the National Cybersecurity Centre. The network will operate across three levels—political leadership, executive commission, and technical groups—and will oversee strategic investments in AI, sovereign cloud, and data centres. Minister Gonçalo Saraiva Matias stated that the administrative reform does not aim to 'reduce the State'.


Real Vida Seguros has introduced a new website that integrates an artificial intelligence agent and a personalised insurance simulator. The simulator, called 'My Life, My Insurance', suggests protection solutions adapted to each user's life stage. The AI agent answers questions in real time, functioning as...

The digitisation took place as part of the 'Cultural Heritage 360' project.

The Internet has never had so much content or so many platforms. And yet, many users feel that finding useful information, relevant content, or genuine conversations has become more difficult. A column by Alexandre Antunes.

The launch takes place this Tuesday and is accompanied by the debut of the LeYa Lyvros app for reading ebooks. The group's CEO describes the initiative as a “digital showcase of our commitment to reading.”

Four Portuguese satellites will be launched into space on Monday in the United States, the first of a set of 12 dedicated to maritime communications, the company LusoSpace announced today. The focus is to create the 'Waze of the oceans', because we will have access to an internet network working at sea at any point, in any condition.

The “More Data, Better Health” project suggests a single portal where each citizen can manage access to their health data, in order to “modernise health systems, improve care and boost innovation”.

The radio may technically continue to exist, but it ceases to exist in practice if it is pushed into menus, requires too many steps, or is replaced by app-based interfaces.
