Legal: Consumer protection news in Portugal

Portugal keeps “doors open” to spam attacks and online scams, while others have already closed them

Banco de Portugal issues warning about individual unauthorized to grant loans

The central bank has released a public notice regarding an individual who is not legally permitted to provide credit services.

Banco de Portugal warns of fake videos promoting cryptoasset investments

The central bank of Portugal has issued an alert regarding fraudulent videos that encourage investment in cryptocurrency assets.

24 Notícias13 Oct

More than a third of footwear from Shein and Temu fails European regulations

The investigation was conducted in seven European countries, including Portugal. Of the pairs analysed, 35.5% showed at least one non-compliance with the regulatory limits applicable to substances.

Man sentenced to nine years in prison for 49 scams on Facebook

Coimbra court sentenced a 31-year-old man to pay 232,000 euros in compensation. Three co-defendants were acquitted due to lack of evidence.

Did you request a loan from Financeira Zona or XNET BANCO? Banco de Portugal issues an alert

The Portuguese central bank has issued a warning regarding two entities that are not authorised to provide financial services.

Jornal SOL18 Sept

Banco de Portugal warns of entity offering credit without authorisation

The central bank has issued an alert regarding an unauthorised entity that is providing credit services.

e-global.pt12 Sept

Banco de Portugal warns against entity not authorised to grant credit

The central bank has issued a warning regarding an entity that lacks the necessary authorisation to provide credit services.

pplware.sapo.pt10 Sept

AMD launches “Scam Detector” to combat digital fraud

AMD — The Portuguese Association of Direct and Digital Marketing is launching the “Scam Detector”, a free online platform intended to help consumers identify and assess the risks of suspicious communications, such as SMS, emails, calls, and digital messages. The initiative comes in a context where digital fraud has become...

For every million banknotes, 14 are counterfeit: Banco de Portugal launches action to prevent fraud

The central bank of Portugal is initiating measures to combat the circulation of fake currency, noting that 14 out of every million notes are counterfeit.

TVI14 Aug

Euphoria over 'The Odyssey' leads to online scams

Criminals are creating fake websites to steal personal data from those wanting to watch the film for free. Kaspersky issues a warning.

Credit Intermediaries: Banco de Portugal strengthens rules to protect consumers

The central bank of Portugal has implemented stricter regulations for credit intermediaries to enhance consumer protection.

Jornal Económico20 Jul

Entity not authorised to provide payment services: Go Bravo Portugal Unipessoal, Lda.

The entity Go Bravo Portugal Unipessoal, Lda. is not authorised to carry out payment services in Portugal.

bportugal.pt22 Jun

GNR warning for FIFA World Cup online scams

Home News GNR warning for FIFA World Cup online scams GNR warning for FIFA World Cup online scams The Portuguese National Republican Guard ( GNR) has issued a warning over a significant increase in online scams linked to the FIFA World Cup 2026, urging football fans and collectors to remain vigil

There are already six complaints regarding World Cup sticker scams. Learn how to protect yourself

The World Cup sticker craze is being exploited by scammers. The GNR has already received six reports related to the purchase of these products and warns of an increase in online fraud.

APS to teach how to detect digital fraud

The Portuguese Association of Insurers (APS), through its Insurance Knowledge and Learning division (CASA), has announced the course 'The risks of digital fraud: the manipulation of images and facts', which will take place on 15 June at the APS headquarters, between 09:00 and 13:00. Part of the cycle of...

World Cup VAR: Online gambling companies launch checker to report illegal platforms

The campaign also aims to raise awareness about the growing presence of illegal operators in digital environments frequented by young people, through sponsored content, influencers, and marketing strategies.

PS proposes assessment of the impact of influencers and advertising on online gamblers

The Socialist Party (PS) has introduced a bill to strengthen consumer protection and combat illegal online gambling. The proposal includes evaluating the influence of digital creators on gambling habits, creating an action plan against illegal operators, establishing a transparency portal, and mandating stricter rules for self-exclusion and the removal of promotional content for unlicensed platforms.

Illegal online gambling could be worth 24 billion euros, as much as the legal market

Online gambling is worth around 24 billion euros and illegal online gambling could be worth “just as much”, which is “a huge amount of money loose on electronic platforms”, said the Minister of Economy, Manuel Castro Almeida, this Monday. Speaking at the launch of the campaign “Not everything you see is safe gambling”, promoted by...

Banco de Portugal warns of entity not authorised to provide credit

The central bank has issued a warning regarding an entity that lacks the necessary authorisation to operate in the credit sector.

SAPO12 May

VeltoBank lacks authorisation to grant credit in Portugal

The financial institution VeltoBank is not authorised to provide credit services within the Portuguese market.

Executive Digest28 Apr

ASF says it is difficult to provide an immediate response to 200,000 claims caused by bad weather

The authority highlights that 97% have already been assessed and that supervision is monitoring the process to ensure consumer protection.

Portugal customs system to be changed

Home News Portugal customs system to be changed Portugal customs system to be changed The European Union (EU) agreed to reform its common customs framework, which, among other changes, will include fines for trading platforms that import goods considered dangerous or unsafe for consumers.

Government approves legislation to protect consumers in the event of an energy crisis

Support provided by the Government cannot be considered European Union State aid.

ECB received 416 reports of infringements in 2025, a number similar to 2024

Of the communications received by the ECB, 165 concerned alleged infringements of European Union legislation.

Artificial Intelligence and Insurance: What changes for accident victims

Artificial Intelligence (AI) is increasingly present in high-risk sectors: autonomous vehicles, drones, automated medical diagnostics, and smart home devices. When an AI system causes an accident, the compensation process becomes more complex than in traditional claims. The main obstacle lies in proving the causal link, given the opacity...

Child who died of cancer in Brazil used in fake online fundraising campaign

First part of 'Doa a Quem Doer' from this Friday, March 13, 2026.

Deco recebe mais de 500 pedidos de informação e reclamações sobre seguros devido ao mau tempo

The article reports that DECO, Portugal's consumer protection organization, has received over 500 inquiries and complaints related to insurance policies, primarily due to damages caused by recent severe weather events. Consumers are experiencing difficulties with insurance claims, including delays and refusals, highlighting concerns about insurance companies' responsiveness and coverage adequacy during extreme weather. The surge in complaints underscores the need for clearer communication and better consumer protection in the face of increasingly frequent adverse weather conditions in Portugal.

sapo.pt5 Mar