Consumer protection news in Portugal

PS proposes regulation of health cards to protect consumers

Banco de Portugal issues warning about individual unauthorized to grant loans

The central bank has released a public notice regarding an individual who is not legally permitted to provide credit services.

Banco de Portugal warns of fake videos promoting cryptoasset investments

The central bank of Portugal has issued an alert regarding fraudulent videos that encourage investment in cryptocurrency assets.

24 Notícias13 Oct

More than a third of footwear from Shein and Temu fails European regulations

The investigation was conducted in seven European countries, including Portugal. Of the pairs analysed, 35.5% showed at least one non-compliance with the regulatory limits applicable to substances.

Man sentenced to nine years in prison for 49 scams on Facebook

Coimbra court sentenced a 31-year-old man to pay 232,000 euros in compensation. Three co-defendants were acquitted due to lack of evidence.

Did you request a loan from Financeira Zona or XNET BANCO? Banco de Portugal issues an alert

The Portuguese central bank has issued a warning regarding two entities that are not authorised to provide financial services.

Jornal SOL18 Sept

Banco de Portugal warns of entity offering credit without authorisation

The central bank has issued an alert regarding an unauthorised entity that is providing credit services.

e-global.pt12 Sept

Banco de Portugal warns against entity not authorised to grant credit

The central bank has issued a warning regarding an entity that lacks the necessary authorisation to provide credit services.

pplware.sapo.pt10 Sept

AMD launches “Scam Detector” to combat digital fraud

AMD — The Portuguese Association of Direct and Digital Marketing is launching the “Scam Detector”, a free online platform intended to help consumers identify and assess the risks of suspicious communications, such as SMS, emails, calls, and digital messages. The initiative comes in a context where digital fraud has become...

For every million banknotes, 14 are counterfeit: Banco de Portugal launches action to prevent fraud

The central bank of Portugal is initiating measures to combat the circulation of fake currency, noting that 14 out of every million notes are counterfeit.

TVI14 Aug

Euphoria over 'The Odyssey' leads to online scams

Criminals are creating fake websites to steal personal data from those wanting to watch the film for free. Kaspersky issues a warning.

Credit Intermediaries: Banco de Portugal strengthens rules to protect consumers

The central bank of Portugal has implemented stricter regulations for credit intermediaries to enhance consumer protection.

Jornal Económico20 Jul

AdC suggests clearer rules on credit intermediary remuneration

The Competition Authority (AdC) suggests creating more transparent rules regarding the remuneration policy for credit intermediaries and that agents be required to inform clients how many financing proposals they have received from banks.

Entity not authorised to provide payment services: Go Bravo Portugal Unipessoal, Lda.

The entity Go Bravo Portugal Unipessoal, Lda. is not authorised to carry out payment services in Portugal.

bportugal.pt22 Jun

GNR warning for FIFA World Cup online scams

Home News GNR warning for FIFA World Cup online scams GNR warning for FIFA World Cup online scams The Portuguese National Republican Guard ( GNR) has issued a warning over a significant increase in online scams linked to the FIFA World Cup 2026, urging football fans and collectors to remain vigil

There are already six complaints regarding World Cup sticker scams. Learn how to protect yourself

The World Cup sticker craze is being exploited by scammers. The GNR has already received six reports related to the purchase of these products and warns of an increase in online fraud.

Bulgarian regulator revokes DallBogg insurance company's license following financial problems

The Bulgarian Financial Supervision Commission (FSC) has decided to revoke the license of the insurer ZAD DallBogg: Life and Health AD, ending a process of over a year of corrective measures that failed to resolve the company's financial issues. According to the European Insurance and Occupational Pensions Authority (EIOPA), the regional regulator...

APS to teach how to detect digital fraud

The Portuguese Association of Insurers (APS), through its Insurance Knowledge and Learning division (CASA), has announced the course 'The risks of digital fraud: the manipulation of images and facts', which will take place on 15 June at the APS headquarters, between 09:00 and 13:00. Part of the cycle of...

World Cup VAR: Online gambling companies launch checker to report illegal platforms

The campaign also aims to raise awareness about the growing presence of illegal operators in digital environments frequented by young people, through sponsored content, influencers, and marketing strategies.

PS proposes assessment of the impact of influencers and advertising on online gamblers

The Socialist Party (PS) has introduced a bill to strengthen consumer protection and combat illegal online gambling. The proposal includes evaluating the influence of digital creators on gambling habits, creating an action plan against illegal operators, establishing a transparency portal, and mandating stricter rules for self-exclusion and the removal of promotional content for unlicensed platforms.

Illegal online gambling could be worth 24 billion euros, as much as the legal market

Online gambling is worth around 24 billion euros and illegal online gambling could be worth “just as much”, which is “a huge amount of money loose on electronic platforms”, said the Minister of Economy, Manuel Castro Almeida, this Monday. Speaking at the launch of the campaign “Not everything you see is safe gambling”, promoted by...

Government to have 'superior public interest' mechanism to accelerate renewables

Financial compensation mechanisms and new medium-term contracts aim to mitigate market volatility, shielding consumers and ensuring stable revenues for investors.

Banco de Portugal warns of entity not authorised to provide credit

The central bank has issued a warning regarding an entity that lacks the necessary authorisation to operate in the credit sector.

SAPO12 May

MEP Lídia Pereira wants a quality seal for 'finfluencers' to protect consumers

The proposal comes in a scenario where much of the content consumed regarding financial literacy comes from social media and is often disguised as partnerships.

VeltoBank lacks authorisation to grant credit in Portugal

The financial institution VeltoBank is not authorised to provide credit services within the Portuguese market.

Executive Digest28 Apr

PS Azores wants inflation revenue increase to help families and businesses

Francisco César also advocated for aid to consumers if there is a significant increase in costs.

ASF says it is difficult to provide an immediate response to 200,000 claims caused by bad weather

The authority highlights that 97% have already been assessed and that supervision is monitoring the process to ensure consumer protection.

Portugal customs system to be changed

Home News Portugal customs system to be changed Portugal customs system to be changed The European Union (EU) agreed to reform its common customs framework, which, among other changes, will include fines for trading platforms that import goods considered dangerous or unsafe for consumers.