Latest news and stories about customer service in Portugal for expats and residents.
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When I started working in banking, today's reality would have seemed like science fiction: a bank that is always available, capable of anticipating needs and solving problems before they even arise. A bank where technology was invisible and genuinely at the service of people. Today, these ideas are no longer even original — at best they are the ...

The initiative by the restaurant in Lisbon to offer language classes has enabled several of its foreign workers, who make up 30% of the staff and are mostly Nepalese, to advance to customer-facing positions.

The transport company informed that it will refund customers who have already purchased tickets for affected journeys.
