Insurers are rapidly moving customer‑centric critical processes to artificial intelligence agents, redefining how the sector interacts with its customers, concludes the 'World Cloud Report in Financial Services 2026' from Capgemini's Research Institute. Despite strong enthusiasm — with 70% planning to implement this technology in ...
Insurers accelerate adoption of AI agents but only 10% have completed large-scale implementation
Tuesday, 27 January 2026RSS
