Latest news and stories about emergency services in legal in Lisbon, Lisboa, Portugal for expats and residents.
A brush fire in Alto do Varejão, in Lisbon's Penha de França neighborhood, forced the emergency evacuation of hundreds of students from Escola Secundária Patrício Prazeres. The fire also left a 67-year-old resident homeless. Emergency services brought the blaze under control during the afternoon.
The Portuguese Medical Association has warned that the obstetrics emergency department at São Francisco Xavier Hospital in Lisbon will remain closed throughout August. The unit will only provide emergency responses when activated by the INEM.
The external paediatric surgery emergency department at Dona Estefânia Hospital in Lisbon will operate with restrictions this weekend due to a shortage of anaesthesiologists. The unit will continue to observe patients but will not perform surgeries between Friday at 8:00 and Sunday at 8:00.
The National Institute of Medical Emergency (Instituto Nacional de Emergência Médica or INEM) is under scrutiny after its emergency dispatch centre, the CODU, reportedly refused to authorize hospital transport for a 55-year-old blind man. Although the CODU initially dispatched an ambulance from the Arruda dos Vinhos fire department to the Marvila area in Lisbon, it later denied the patient admission to the hospital. Firefighters proceeded to transport the man to the Hospital de São José regardless of the instruction.
INEM (Instituto Nacional de Emergência Médica) is Portugal's national emergency medical service, responsible for coordinating and providing pre-hospital emergency care. It operates the country's emergency medical dispatch system, activated through the European emergency number 112.
INEM deploys ambulances (including basic and advanced life support units), medical helicopters (VMER), and motorcycle response units across Portugal. It also manages the CODU (Centro de Orientação de Doentes Urgentes) — the emergency call centers that triage incoming 112 calls and dispatch the appropriate medical response.
INEM has faced persistent challenges including ambulance shortages, staffing gaps (particularly among emergency medical technicians), and long response times in rural areas. These issues have made INEM a frequent subject of political debate, with calls for better funding, improved working conditions, and expanded coverage. Residents should know that calling 112 connects to INEM's triage system, and knowing your exact location speeds up emergency response.
The CODU (Centro de Orientação de Doentes Urgentes) is the emergency medical dispatch center responsible for coordinating urgent pre-hospital care in Portugal. It operates under the National Institute of Medical Emergency (Instituto Nacional de Emergência Médica or INEM) to assess medical emergencies and dispatch the appropriate resources, such as ambulances or helicopters.
A fire broke out Saturday afternoon in a restaurant located on Rua Morais Soares in the Arroios area of Lisbon, leading to the evacuation of the building and temporary traffic closures. Emergency services, including the Lisbon Sapador Fire Regiment (Regimento de Sapadores Bombeiros de Lisboa), extinguished the blaze by late afternoon with no injuries reported. Authorities are currently investigating the cause, which initial reports suggest may have originated from a barbecue grill.
Update: Lisbon restaurant fire extinguished with no injuries
The fire was reported at 17:04 and extinguished by 17:51, according to the Lisbon Sapador Fire Regiment. Traffic on Rua Morais Soares has since reopened, and residents evacuated from adjacent buildings were permitted to return once safety checks were completed.
The Lisbon Firefighters Regiment (Regimento de Sapadores Bombeiros de Lisboa) is the city’s professional municipal fire brigade responsible for urban firefighting, rescue and first response across the capital. Any operational problems or staff concerns at the regiment can directly affect emergency response times and public safety for people living or working in Lisbon.
