Latest news and stories about consumer confidence in legal in Portugal for expats and residents.
This page has only 2 stories and is not indexed by search engines.
At 02:00, Kristin reports that the PSP (Portuguese Public Security Police) warns the public about fake displays of solidarity intended to deceive people.
A woman is alleged to have defrauded a victim of 100,000 euros.
Investigative piece on the collapse of consumer protections in Palmela where more than 120 families — including expat buyers — lost everything after developers repeatedly sold the same house, in some cases up to four times. The report highlights systemic failures: an apparently unpunished builder, gaps in property and consumer law, and a market environment that erodes buyer confidence. It argues for urgent legal reform to protect purchasers and prevent further families being defrauded.
The consumer protection association says that consumers' complaints 'cover the contractual relationship and reveal persistent problems in the provision of Digi's service and in customer support'.
Portugal's consumer association DECO says it has received hundreds of complaints from customers regarding the service provided by operator Digi.
Targeted operators “passed the product off as wine with characteristics and authenticity that it did not, in fact, possess,” says ASAE.
The victim of the 'Hello Dad, Hello Mum' scam filed a complaint with the Judicial Police.
DECO is warning consumers about multiple problems with Digi's customer support. Service failures, issues with number portability and difficulties in resolving complaints are the basis for the alert issued by the Portuguese Association for the Defence of the Consumer. In a statement, the association says it has received numerous complaints concerning Digi, the company...
Caixa Geral de Depósitos has updated its code of conduct to introduce explicit AI guardrails, mandating human review of content produced by artificial intelligence to mitigate algorithmic bias. The move highlights a growing focus on governance and accountability in financial services, while underscoring that many companies still rely on internal policies that are not formalised within their codes of ethics. The change has implications for compliance, consumer protection and how banks integrate AI responsibly into products and communications.
French food giant Danone announced on Friday that it is extending the recall of batches of infant milk powder to additional markets, two days after Singaporean authorities blocked the product’s sale. “To comply with the latest recommendations” from some countries, “Danone will proceed with the withdrawal of a very limited number ...”,"detected_language":"pt-PT"}
The Porto Court of Appeal (TRP) rejected Pingo Doce's appeal seeking to bar the organisation Frente Animal from denouncing mistreatment at poultry farms that supply that hypermarket chain. “In a decision of great importance for the defence of consumers and animal welfare, the Porto Court of Appeal rejected Pingo Doce's appeal...”
The accused is suspected of criminal association, document forgery, fraud, money laundering and tax fraud.
The Government intends to strengthen the protection of passengers' rights in the event of delays or cancellations across all modes of transport, according to what was announced this Thursday at the press conference following the Council of Ministers. At the press conference, the Minister for Infrastructure, Miguel Pinto Luz, announced that he intends ...
Former Montepio president António Tomás Correia gave evidence on Tuesday.
The Office of the Attorney General (PGR) warned on Tuesday about the spread of an email scam aimed at obtaining third-party bank details via a fraudulent page resembling the Autenticação.Gov platform. In a statement, the PGR's Cybercrime Office explains that victims first receive a message about an alleged fine ...
The woman told investigators that her son lost the money he had paid to buy an item through Facebook.
When you sign without your lawyer, you're on your own. And on your own, you lose.
More than one hundred premises were inspected across the country in a GNR operation that led to the seizure of alcoholic drinks, cigarettes and gambling machines.
Man charged by the Public Prosecutor's Office with 23 counts of aggravated fraud. He defrauded companies.
Two men filed complaints with the Polícia Judiciária against financial investment platforms.
A man filed a complaint with the Judicial Police in Lisbon, saying he lost €592.20.
A woman and her son devised a plan in 2016 for her to obtain powers of attorney from elderly people, enabling them to manage the victims' bank accounts.
A study by the consumer complaints platform Portal da Queixa finds that public institutions are failing to meet citizens' needs, leaving people pushed to their limits.
The main offences include failure to register in the National Register of Travel Agencies and Tourism and commencing the provision of services without the required prior notification.
