Latest news and stories about emergency services in government in Portugal for expats and residents.
The group was hiking the 'Conchos' trail and became disoriented due to snowfall and bad weather.

The case dates back to 2017. The driver of a tracked vehicle died after the vehicle he was operating rolled over while combating a forest fire that had broken out near Cardal.

A safety perimeter forced the evacuation of people from a supermarket car park.

This is what the official SNS website indicates for this weekend. Also in this edition: an interview with Mário Centeno for Observador about the ECB, and coverage of the EU's agreement with Mercosur.

Contacted by Lusa, an INEM source denied that the monthly supplement payment of about €140 to the military personnel concerned is overdue, stating that the transfers “were made on 19 December”.

A man discovered four grenades inside a well in the Ramada area of Odivelas; emergency services were alerted.

Reporting examines cases where the National Institute for Medical Emergency (Instituto Nacional de Emergência Médica) — INEM — failed to arrive in time, adding to concerns about pre-hospital response amid broader pressure on emergency services. The piece links ambulance and response delays to current strains across the system rather than isolated incidents. Those relying on urgent medical care should note potential delays and ensure they understand local emergency procedures and alternative routes to care.

The National Institute of Medical Emergency (Instituto Nacional de Emergência Médica), known as INEM, coordinates Portugal’s pre-hospital emergency care, ambulance dispatch and medical response to 112 calls. It matters to expats because INEM is responsible for ambulance response times and on-scene care — incidents like the reported three-hour wait in Seixal can trigger investigations, affect public confidence and influence how quickly you can expect help in an emergency.

Three representative firefighters' associations have requested an urgent audience with the Prime Minister and parliamentary groups to present proposals for the sector, rejecting responsibility for current pre-hospital emergency problems and urging structural changes. Associations call for a single command structure and say the Framework Law on Civil Protection (Lei-Quadro da Proteção Civil) should be approved before the Framework Law on Health. Those relying on emergency response should note the sector is pressing for legal and organisational changes that could affect response arrangements and local coordination.
The Framework Law on Civil Protection (Portuguese: Lei‑Quadro da Proteção Civil) is a proposed law that sets the national structure, roles and command arrangements for disaster prevention, response and recovery across state, municipal and volunteer bodies. Associations want it approved quickly because it defines coordination and command during crises, so passing it would clarify responsibilities for frontline responders and potentially speed emergency action for residents.

Reportage says the new Civil Protection law has been finalised and is expected to enter into force this year, marking a legislative update to how disasters and civil emergencies are managed. Outlets note the law's timing is politically sensitive given calls from firefighters for prioritisation and structural changes in emergency command. Residents in areas prone to wildfires or floods should watch for new local procedures and official guidance once the law is published.
Emergency associations argue that a single command structure in the Civil Protection law would centralise decision‑making during major incidents, reducing confusion between municipal, regional and national responders and improving the speed and efficiency of operations. They say this clearer hierarchy would help volunteers and professional services coordinate on the front line, which is why they want that change included before the health framework law is finalised.
Civil Protection director José Manuel Moura has ruled out any illegality in the ad-hoc reinforcement of eight ambulances organised by the Portuguese Firefighters' League over the weekend. After meetings with INEM and the Firefighters' League, Moura attributed the dispute to a communication failure by the League and said the situation created a misunderstanding that must not recur. He insisted that ANEPC (Civil Protection) should be formally involved in future emergency operations to ensure coordination and public safety.

Civil Protection says the premises are being evacuated.

The PSP union has written to the Inspectorate-General of Internal Administration (Inspeção-Geral da Administração Interna or IGAI), copying the Ministry of Internal Administration and the PSP National Directorate, warning of staff shortages and an ageing, exhausted, demotivated police force and requesting an urgent meeting. The union framed the problem as deteriorating human-resources management that risks operational capacity. Expats should be aware staffing pressures could affect routine police responsiveness in some areas and may prompt recruitment or deployment changes in coming weeks.

The PSP (Polícia de Segurança Pública) is Portugal's national civilian police force, founded in 1867. Responsible for defending Republican democracy and safeguarding internal security and citizens' rights, the PSP polices major cities—Lisbon, Porto, Faro—and large urban areas, covering only 4% of Portugal's territory but roughly half the population. Led by a National Director under the Ministry of Internal Affairs, its approximately 21,500 officers handle preventive policing, crime investigation, public order, airport security, diplomatic protection, private security regulation, firearms licensing, and border control (since 2023).
PSP vs. GNR: The PSP is civilian with police-focused training and urban jurisdiction, while the GNR (Guarda Nacional Republicana) is military (gendarmerie) with military training, covering 96% of Portugal's rural and suburban territory. Both share core public safety missions but differ fundamentally in nature, training, and geographic responsibility.
IGAI stands for the Inspectorate‑General of Internal Administration (Inspeção‑Geral da Administração Interna), an independent oversight body that inspects police forces, civil protection and local administration for legality and performance. For expats dealing with police staffing or conduct issues, IGAI is the body unions and officials may ask to review problems and recommend changes.

CNN Portugal spent time inside CODU, INEM’s medical call centre in Lisbon and found a centre under sustained pressure where high call volumes demand rapid, accurate triage and careful deployment of ambulances and other rescue resources. The report examines how operators prioritise calls, the protocols guiding decision-making, and the operational strain of matching limited resources to urgent needs.

The Portuguese Firefighters' League (LBP) has established a weekend task force of four additional ambulances to bolster pre-hospital emergency response and ease pressure on hospitals. The emergency vehicles — drawn from the Ajuda, Cabo Ruivo, Camarate and Cascais brigades — will be based at the LBP headquarters, while a commander will be on permanent duty at CAASO (Centre for Operational Monitoring and Support) to coordinate operations. The deployment is a targeted, short-term capacity boost intended to improve response times during busy periods and provide centralised operational oversight.

Beja Hospital’s obstetrics and gynaecology emergency service will be closed overnight due to a shortage of doctors, operating from 20:00 on Saturday until 08:00 on Sunday and again from 20:00 on Sunday until 08:00 on Monday. The closures are attributed to an inability to complete the rota, raising concerns about patient access to urgent maternity and gynaecological care and potential pressure on neighbouring services. An accompanying opinion notes systemic failings in emergency logistics — exemplified by ambulances held up by missing stretchers — as symptomatic of wider incompetence in healthcare operations.
PSD MP Miguel Guimarães welcomed the announcement to purchase 245 ambulances, saying it will allow INEM to increase its response capacity across multiple locations, notably Greater Lisbon and Setúbal. Analytically, the investment should improve coverage and potentially reduce response times in high-demand areas, but its effectiveness will depend on deployment strategy, crew availability and integration with existing emergency services. Close monitoring of allocation and operational metrics will be required to ensure the intended gains in emergency healthcare delivery are realised.

The prime minister announced what was described as “the largest investment in ambulances in over a decade” — 275 new vehicles — less than 36 hours after three citizens were reported to have died while waiting for care. Critics have called the timing “strange” and labelled the move demagoguery, arguing it risks masking systemic negligence in emergency services rather than addressing deeper policy and resourcing failures in healthcare and public safety. The episode has intensified calls for transparent planning, independent oversight and comprehensive reforms to emergency medical services rather than one-off equipment purchases.

President Marcelo Rebelo de Sousa has promulgated the government’s health reform while formally requesting improvements to three related decree-laws. His interventions focus on the decree-law that centralises emergency services regionally and on the new regime for hiring locum doctors, where he identified unclear requirements and potential incompatibilities. The request for clarification signals legal and policy concerns that could prompt amendments, highlighting tensions between centralised emergency planning and the need for a flexible medical workforce.

The coordinator of INEM’s Workers’ Committee acknowledged failings in how minimum-service requirements were communicated during the late‑2024 strike, saying the institution’s president had conveyed that minimum services were not required during overtime hours. The admission raises operational and public‑safety concerns, highlights potential legal and labour‑relations implications, and underscores the need for clearer protocols, stronger internal communication and contingency planning to protect emergency healthcare delivery during industrial action.

Update: New reporting puts more than 420 patients waiting for an initial assessment in hospital emergency departments today, slightly lower than earlier figures of 440–470 published in our previous update; numbers vary by hospital and by outlet. The persistent delays are being reported alongside a broader flu surge and strained emergency services, keeping pressure on admissions and ambulance handovers. For expats, expect longer waits for non-urgent A&E care and consider contacting your family doctor or using scheduled appointments where possible.
Update: New outlet figures give local detail — a national average urgent-patient wait of about 3 hours 16 minutes, with much longer waits at some hospitals (Amadora‑Sintra reported ~11 hours; Santa Maria ~6 hours). Sources vary on the exact totals and some hospitals report better performance; overall coverage emphasises regional differences and continued pressure on admissions and ambulance handovers. Practical takeaway for expats: plan non-urgent care in advance and check local hospital performance if choosing a referral or appointment.
Update: New analysis highlights structural problems beyond seasonal pressure: successive hospital mergers have created large Local Health Units (Unidades Locais de Saúde), some with budgets reported above €1bn, but observers say management capacity has not kept pace and individual hospitals have lost identity. The reporting links those governance issues to dysfunctions such as trolleying and delayed ambulance handovers in the National Health Service (Serviço Nacional de Saúde or SNS). For expats this reinforces earlier practical advice — expect variability between hospitals, consider non-emergency options and register with a family doctor where possible.
Update: RTP reports hospitals are now struggling to admit a rising number of patients with respiratory problems, adding pressure to A&E triage and inpatient beds at a time of high seasonal demand. This increase is being cited by hospital sources as a driver of current delays.
Update: Admiral Carlos Gouveia e Melo has publicly called for changes to leadership in the health sector, accusing the State of failing to meet deadlines and urging new appointments to improve management and accountability. His criticism adds a political voice to coverage that links structural governance issues with current operational stresses in emergency departments.
Update: Reporting in Público and CNN Portugal says the dermatology service at Hospital Egas Moniz, part of the Lisbon Western Local Health Unit (Unidade Local de Saúde de Lisboa Ocidental), was judged in October 2024 to lack conditions of “safety, health and hygiene” and still has no set date for relocation; authorities had recommended relocation but no timetable has been published. The situation may disrupt specialist outpatient dermatology care in Lisbon while a resolution is sought.
An intensive care unit (Portuguese: unidade de cuidados intensivos) is a specialised hospital ward that provides close monitoring and life-sustaining treatment for critically ill patients using advanced equipment and highly trained staff. ICU capacity is frequently mentioned because it signals how many severe patients a health system can care for — when ICUs are full, hospitals may delay surgeries, limit admissions or transfer patients, so expats should check insurance and hospital policies for critical-care coverage and visitation rules.
Staffing and shift schedules in the SNS combine permanent doctors, residents and temporary cover (locums or overtime) arranged by each hospital's Clinical Directorate ("Direção Clínica"), which plans rotas to cover on‑call and emergency shifts. Rotas are subject to national labour rules, collective agreements and local shortages, so hospitals may use voluntary shift swaps, incentives or external contractors when regular staff are unavailable.
Local Health Units (Unidade Local de Saúde) are organisational bodies within Portugal's National Health Service that group hospitals and associated primary-care services under a single management and budget; some now oversee operations with budgets exceeding €1 billion. Successive mergers into these units can blur hospital identities and, as reported, create gaps in management capacity — which may affect service coordination, waiting times and how patients register or access specialised care. For expats this matters because it can change which hospital or family doctor you are directed to, how referrals work, and where to send complaints or requests about continuity of care.
Amadora‑Sintra refers to the public hospital serving the adjoining municipalities of Amadora and Sintra in the Lisbon metropolitan area—commonly called Hospital Amadora‑Sintra, especially its emergency department (serviço de urgência). It is a major suburban emergency and inpatient centre that often runs at high capacity, so safety incidents or staffing problems there can quickly affect waiting times and access to urgent care for expats living in west/northwest Lisbon.
Carlos Gouveia e Melo is a retired Portuguese Navy admiral who became a national public figure when he was appointed at the end of 2020 to lead Portugal’s COVID-19 vaccination task force. He oversaw the vaccine rollout through 2021, gaining a reputation for clear communication and logistical focus; his work directly affected vaccine access for residents and foreigners living in Portugal.

RTP (Rádio e Televisão de Portugal) is Portugal's state-owned public service broadcaster, operating since 1935 (radio) and 1957 (television). It runs 8 television channels (including RTP1, RTP2, RTP3) and 7 radio stations (Antena 1, 2, 3), plus international services reaching Portuguese diaspora worldwide. Funded by a broadcasting tax on electricity bills and advertising revenue, RTP serves as Portugal's cultural reference, providing quality news, education, and entertainment. Its archive represents "irreplaceable heritage in Portuguese collective memory", and it pioneered online streaming with RTP Play in 2011. RTP connects "Portugal and the Portuguese to themselves, to each other, and to the world"
An Unidade Local de Saúde de Lisboa Ocidental (Lisbon Western Local Health Unit) is a public regional health organisation that plans and delivers NHS services in western Lisbon, coordinating hospitals, primary-care centres, emergency care and specialised outpatient clinics as part of Portugal's National Health Service (Serviço Nacional de Saúde or SNS). It matters now because this unit is the local authority handling recent decisions around the relocation of dermatology services at Egas Moniz, so those relying on public healthcare should check its notices for appointment changes and new locations.

Almost a year after the minister warned of unacceptable A&E waiting times, there has been no meaningful improvement. Persistent delays point to systemic strain on emergency services, heighten risks to patient safety and wellbeing, and indicate a need for urgent policy and resource interventions rather than repeated warnings.

Marques Mendes urged the President and the Government not to stall a bill establishing regional obstetric emergency departments, saying he hopes they decide before he assumes the Presidency on 9 March to avoid it becoming one of his first decisions in office.

The PSP (Public Security Police) have identified around 30 people after shots were fired with prohibited weapons in Lisbon. A targeted operation — involving Rapid Intervention Teams and Traffic Division units — ran from 22:00 Friday to 02:00 Saturday; no incidents were recorded and no arrests were made. Enquiries and investigations remain ongoing as police follow up on those linked to the discharges.

The three decree-laws centre on new rules for hiring locum doctors, regional emergency services, and the management system to tackle waiting lists.

Jornal de Notícias reports that at least 108 people were intentionally murdered in 2025, marking the highest number of homicides since 2018. Separately, the President of the Republic returned three decree-laws to the Government that sought to implement reforms in the health sector, a move with legal and political implications for emergency services, public safety and ongoing healthcare policy changes. These developments highlight rising concerns about violent crime alongside contested attempts to reshape healthcare governance.


Portugal Resident •