Latest news and stories about consumer rights in Lisboa, Portugal for expats and residents.
Portugal has launched the 'Volta' deposit return scheme, adding a 10-cent surcharge to plastic bottles and cans to boost recycling rates to 90% by 2029, though early public feedback highlights concerns over system efficiency and accessibility.
Recent severe storms in Portugal have caused extensive damage, prompting many families to seek insurance coverage, though policy limitations often leave them without the expected financial protection.
A committee is requesting the Ombudsman's intervention to ensure the protection of user rights, the determination of accountability for “systematic” failures, and the provision of information regarding breakdowns.
Drivers were caught for the third time altering trip prices. Vehicles were seized.
They promised paving at low costs, but demanded much more than what was agreed upon.
A man sought help at the Judiciary Police headquarters after losing 250 euros on an online platform.
The Lisbon North Department of Investigation and Penal Action has opened an inquiry following one of the complaints filed in January by Portuguese victims of the British company.
A man told CMTV that the food was of poor quality, but could not guarantee it was spoiled. However, the Public Security Police seized two tonnes of food unfit for consumption.
The name of the establishment was not revealed, with it only being known that it was a 'buffet-style' restaurant.
They paid for work that was never completed. All recount the same thing: the company’s workers would destroy parts with the stated intention of rebuilding them and then never return.
The cuts in question were recorded at the end of 2025 and at the start of this year in parishes of the Seixal municipality.
