Latest news and stories about insurance in daily life in Portugal for expats and residents.
Recent severe weather events have triggered a 20% to 35% surge in demand for new insurance policies, as both individuals and businesses seek enhanced coverage and better risk management.
Allianz Portugal said it has disbursed roughly 10% of the claims registered after the recent depressions that caused several deaths. The insurer aims to complete about 80% of damage assessments within 15 days of a claim being reported, reflecting broader industry efforts to speed up payouts amid high demand. The update underscores operational pressure on insurers, the risk of a remaining backlog and the role of prompt claims handling in supporting recovery and public safety.
MDS has established a partnership with GMS Store, an Apple Premium Partner in Portugal. From now on, when purchasing a product in physical stores and soon via GMS Store's online channels, customers can subscribe to Damage and Theft insurance and Warranty Extensions through the insurer Domestic & General (D&G). This partnership...
Rosário Lima, Chief Claims Officer at Zurich, is well-positioned to discuss the current rate of car accidents in Portugal. As the head of claims for the Swiss company, she draws on a history of over 100 years in the country. In 2025, it was the 4th largest car insurer in Portugal, with sales of nearly 250 million euros.
Car insurance premiums in Portugal increased by an average of 11.4% for renewals between October 2025 and February 2026. This is the result of an analysis carried out by Mudey, a digital insurance broker, based on 409 policies from eight insurers. Consumers pay an average of 344 euros per year – a figure...
The new global repositioning campaign from Mapfre arrives in Portugal this Monday. With the slogan 'We go where you go', the campaign embodies the insurer's new brand identity, aiming to align its external image with the transformation the company has undergone over the last 15 years. With a new visual identity since the beginning of...
Two months after Storm Kristin, there are still people waiting for a response from their insurance. There are displaced people who have not even been visited by insurance adjusters. And there are also property owners forced to proceed with repairs at their own expense to prevent further damage.
Worten, in partnership with the broker MDS and the British insurer Domestic & General, reports over four million customers who have subscribed to damage and theft insurance for electronic equipment over the last decade. These policies are activated at the time of purchase, either in-store or online. The model operates with three parties: MDS...
A practical guide covers some of the most frequent decisions, such as taking out insurance. The initiative aims to provide the most vulnerable with the tools to deal with pressure and scams.
The number of drivers circulating without motor insurance reached a new high in 2025, with 48,688 infractions recorded – 23% more than the previous year, according to data reported by Jornal de Notícias. The president of the ASF, Gabriel Bernardino, warned in an interview with Antena1 and Jornal de Negócios that the number of claims...
PRESS REVIEW | Number of infractions skyrockets
The insurer Baloise Vie Luxembourg saw a 60% increase in production in Portugal in 2025 compared to the previous year, achieved in new contracts primarily through the consolidation and successful acquisition of clients of other nationalities residing in Portugal, a company source revealed. This increase in assets under management was essentially due to fortunes.
Deco Proteste has set up a telephone helpline to support consumers affected by severe weather and to answer questions about payment moratoriums, insurance, housing damage and billing adjustments.
The helpline aims to answer queries about payment moratoria, insurance, damage to homes and adjustments to service billing.
The insurer has obligations. The State has duties. The citizen has rights. Demand them.
At present, it is difficult to estimate the scale of the losses. Affected business owners emphasise that insurance cover is never sufficient.
Generali Tranquilidade has stepped up the use of digital channels, “encouraging swifter notification and intervention” to respond to the consequences of storms Joseph and Kristin which, the insurer says, “have had a major impact on many families, businesses, agents and communities.” The company emphasises that it has established proactive communication with customers and partners, with an initial focus ...
The Ageas Portugal group, through the brands Ageas Seguros, Seguro Directo and Ocidental, recorded 170 incidents up to 14:00 on Wednesday following storms Ingrid and Joseph and the most recent depression Kistrin that is battering mainland Portugal. Ageas reported that the storm caused hundreds of incidents across the country, ...
Having insurance is not enough; it must be up to date, particularly with regard to the sum insured.
In January 2026, MEDAL celebrates 30 years of activity, marking three decades of steady growth, resilience and trust in the Portuguese insurance brokerage market. Founded in 1996, the company has The post 30 years in service of a global community in Portugal appeared first on Portugal Resident.
Mudum, the Portuguese insurer of Crédit Agricole Assurances, has opened three new avenues for expansion that go beyond its traditional partnership with Novobanco, an exclusive agreement that runs until 2042. After recently announcing agreements with brokerage MDS and reinsurer Munich Re, it has struck a deal with finance company Leasys, ...
Based on a study carried out by DecoProteste, insurer Generali Tranquilidade has won the title of Best Insurer in Portugal for the second year running. This distinction is awarded to the company that best combines policy quality, competitive pricing and customer satisfaction. In this year’s edition, the focus turned to the insurance sector ...
The Portuguese insurance company Mudum, part of the French group Crédit Agricole Assurances, joined the Charter of Rights for Road Traffic Accident Victims on Tuesday, the company announced in a statement. The Charter of Rights for Road Traffic Accident Victims was developed by the Secretariat of the United Nations Economic Commission for Europe (UNECE), by the European Institute of ...
Vila do Conde's municipal council will cover the losses caused by the floods in the early hours of 15 November. In many homes, insurance did not cover the losses.
Insurance broker MDS has formed a partnership with Portuguese insurer Mudum, owned by Groupe Crédit Agricole Assurances, and with reinsurer MunichRe, with the aim of bringing to market a new generation of own‑brand protection solutions. This alliance, which brings together three leading international players, "will allow the development of innovative products, ...
