Almost a month after Storm Kristin (tempestade Kristin) hit mainland Portugal on January 28, around 4,500 E‑Redes customers remain without electricity in the worst‑affected areas, the company said. The telecoms regulator ANACOM expects problems in the fixed communications network to continue until mid‑June, complicating recovery and repairs. E‑Redes says restoration work is ongoing; affected residents should check the operator’s updates and local municipal notices for temporary power or communications arrangements. Those living in the impacted municipalities should note possible continued service interruptions.
4,500 customers still without power after Kristin
Friday, 20 February 2026AI summary
Context & Explainers
E‑Redes is the company that operates much of Portugal’s electricity distribution network, responsible for local power lines, transformer substations and restoring outages. Its commitment to install nine new substations and reinforce the network is a direct technical response to recurring blackouts in parts of the Lisbon Metropolitan Area and should improve local supply reliability for residents and businesses.
ANACOM is Portugal's national regulator for communications (Autoridade Nacional de Comunicações). It supervises telecoms, internet, radio and postal services, handles consumer complaints and can fine providers; after Storm Kristin it warned fixed-network problems in affected regions may persist until mid‑June. Those with ongoing phone or internet outages should first report them to their provider and can escalate unresolved complaints to ANACOM.
Storm Kristin is a named storm that recently hit parts of Portugal, bringing heavy rain and strong winds that caused roof collapses, flooding and other damage. Local authorities have issued safety warnings and emergency responses; residents should follow civil protection advice, avoid damaged buildings and stay away from flooded areas.
