Finance Ministry changes communications with taxpayers
The Tax and Customs Authority is modernizing its operations by transitioning away from traditional envelope-style letters to a new printing and dispatch model for taxpayer communications.

Latest news and stories about bureaucracy in technology in Portugal for expats and residents.
The Tax and Customs Authority is modernizing its operations by transitioning away from traditional envelope-style letters to a new printing and dispatch model for taxpayer communications.

A report on the digital transformation of public services in Portugal, focusing on the Virtual Citizen Shop initiative designed to reduce consulate visits.

The Agency for Integration, Migration and Asylum (AIMA) has issued new guidelines to help users successfully upload documents to its digital portals, recommending simple filenames and specific technical adjustments to prevent submission errors.

The measure aims to strengthen the protection of citizens' data and prevent fraud.

After living in an administrative limbo and beginning to collect testimonies to attempt a complaint against the Portuguese State in international courts, Brazilian national Amanda Abreu created MIRA, an application to help immigrants who want to regularise their status in the country.
The excessive delay in processing citizenship, residency, and asylum applications can be overcome through political decision-making and the use of artificial intelligence. Portugal has everything to gain. Opinion by Hélio Doyle.

The creation of an official digital identity for companies can simplify processes with the State, banks, and other entities.
