Portal da Queixa: State failing, citizens at breaking point, study concludes
A study by the consumer complaints platform Portal da Queixa finds that public institutions are failing to meet citizens' needs, leaving people pushed to their limits.
AIMA among the entities with the most complaints
Home News AIMA among the entities with the most complaints AIMA among the entities with the most complaints According to O Jornal Económico, AIMA is among the public service entities that received the most complaints in 2025.
Compete has "many difficulties in meeting deadlines". "Making omelettes without eggs is very difficult"
“We work in very precarious conditions,” the president of Compete says peremptorily, and therefore acknowledges the “major difficulty” in meeting the Government's target to analyse applications within 60 days and make payments within 30 days. “We work in very precarious situations in terms of human resources and capacity to ...”
Nine out of ten teachers complain about excessive bureaucracy
One in four teachers says they spend more than seven hours a week on tasks that have nothing to do with teaching.
The year effectively begins for AIMA — can immigrants hope for good service?
With the end of the Mission Structure, all services for immigrants in Portugal are once again concentrated at the agency's traditional offices, where queues and complaints are common.
A digital state with analogue procedures
As we near 2025, we witnessed, at the start of the century, subtle reforms of public administration, among them the creation of Simplex in 2007 (at the time when, for example, Citius was created), which resonated in the Plan for the Reduction and Improvement of Central Administration (2011–2013). Since then, successive governments have ...
No need for early ID card renewal
Home News No need for early ID card renewal No need for early ID card renewal The Institute of Registries and Notaries has clarified that the Citizen Card is valid until the date printed on the document, contrary to what has been reported by some media outlets.
Public offices in Portugal open only two days this week
Several public services in Portugal will operate for just two days this week, following the government’s decision to grant a long New Year holiday to civil servants. As during the The post Public offices in Portugal open only two days this week appeared first on Portugal Resident.
Bureaucracy, xenophobia and changes in laws drive foreigners out of the country
Foreigners are leaving the country due to increasing bureaucracy, rising xenophobia, and recent changes in legislation.
Business outlook for 2026 exceeds 'slightly positive' assessment for 2025
Companies report a 'slightly positive' assessment of their activities in both national and international markets this year, with improved expectations for 2026. Bureaucracy remains the main obstacle, according to a survey released on Tuesday by the AEP. Conducted earlier this month among 780 member companies of the Portuguese Business Association (AEP), ...
Nationality Law. IL accuses PS of "creating entropy"
“It is still a political decision. It clearly means there is an objective to delay and create more entropy in a situation that urgently needs to be resolved,” argued Mariana Leitão.
What are the EU business wallets?
Reducing bureaucracy by allowing companies to perform various actions such as verifying their identity, signing and sending documents, or communicating with other businesses at local and European levels are the main objectives of the digital wallet. This initiative, which aims to simplify processes to save time and money, is part of the Digital Europe Programme package and ...
Housing. VAT settlement by the developer involves "risk" that must be "weighed"
The Portuguese Association of Property Developers and Real Estate Investors (APPII) believes that assigning the “responsibility” of VAT settlement to the developer “entails an additional level of bureaucracy and risk that must be carefully considered” in the government's housing package, according to CEO Manuel Maria Gonçalves. In the proposals sent to parliament by the government for ...
Promoters gain power with new urban planning law from the Government
In an attempt to untangle the long-standing issues hindering the construction of new homes in Portugal, the Government presented a bill on Tuesday in the Assembly of the Republic aimed at combating urban bureaucracy. Approved by the Council of Ministers on November 28, the legislation seeks to shift the paradigm: to transfer ...
Government promises "heroes" of business to end the "calvary of bureaucracy"
The Minister of State Reform called on companies this Tuesday to join the “national goal of simplification and digitalisation so that in a few years” public administration will be “much more agile and closer”. "Businesspeople in Portugal are true heroes because they face this calvary of bureaucracy every day. They deserve that ...
