IT failures continue to disrupt NHS health services

Saturday, 13 June 2026AI summary
IT failures continue to disrupt NHS health services
Photo: cnnportugal.iol.pt

Technical issues within the National Health Service (Serviço Nacional de Saúde or SNS) computer systems are still causing delays in prescription processing and appointment access. While the Shared Services of the Ministry of Health (Serviços Partilhados do Ministério da Saúde or SPMS) reports that systems are generally functioning, unions warn that disruptions persist in regions including Alentejo and Greater Lisbon.

Update: IT failures continue to disrupt NHS health services

Union sources confirmed that as of this weekend, specific locations still face technical barriers preventing the processing of digital medical prescriptions.

Context & Explainers

ULS Alto Ave is the Alto Ave Local Health Unit (Unidade Local de Saúde do Alto Ave), a public body that runs hospitals and some primary-care services for the Ave area in northern Portugal. It is part of the National Health Service (Serviço Nacional de Saúde or SNS), and recent staff strikes have affected overtime and complementary work, so residents should check local hospital notices before visiting.

The Shared Services of the Ministry of Health (Serviços Partilhados do Ministério da Saúde or SPMS) is the public agency responsible for managing information technology and procurement for the national health service. It handles the digital infrastructure and software systems used by hospitals and health centers across Portugal.