Passengers at Lisbon's Humberto Delgado Airport experienced significant delays at border control this Saturday due to technical and IT difficulties. Both the airport operator, ANA - Aeroportos de Portugal, and the Public Security Police (Polícia de Segurança Pública or PSP) confirmed that waiting times exceeded one hour for departures outside the Schengen Area.
Technical issues cause long delays at Lisbon airport

Context & Explainers

The PSP (Polícia de Segurança Pública) is Portugal's national civilian police force, founded in 1867. Responsible for defending Republican democracy and safeguarding internal security and citizens' rights, the PSP polices major cities—Lisbon, Porto, Faro—and large urban areas, covering only 4% of Portugal's territory but roughly half the population. Led by a National Director under the Ministry of Internal Affairs, its approximately 21,500 officers handle preventive policing, crime investigation, public order, airport security, diplomatic protection, private security regulation, firearms licensing, and border control (since 2023).
PSP vs. GNR: The PSP is civilian with police-focused training and urban jurisdiction, while the GNR (Guarda Nacional Republicana) is military (gendarmerie) with military training, covering 96% of Portugal's rural and suburban territory. Both share core public safety missions but differ fundamentally in nature, training, and geographic responsibility.
6 sources
- Technical issues cause delays at Lisbon Airport border controlpublico.pt ·
- Over an hour of waiting: technical issues at Lisbon airportcnnportugal.iol.pt ·
- Technical issues cause delays at Lisbon airport departure border controlrtp.pt ·
- Border control at Lisbon airport experiencing delays due to “technical difficulties”. Long queues at arrivals in Faroeco.sapo.pt ·
- Technical issues cause delays at border controlobservador.pt ·
- Travelling from Portugal? There are delays again at Lisbon airport security checkscontacto.lu ·







