The Portuguese consumer organization Deco received over 500 inquiries and complaints regarding insurance companies following recent severe weather events across Portugal. Many requests focused on coverage limits, deductibles, and indemnity caps, while complaints highlighted delays in claims processing, assessment reports, and payout calculations. Despite insurers' efforts to respond quickly, about 95,000 of 115,000 claims remain unresolved, with issues such as reduced indemnities and exclusions for damages like solar panels, walls, gardens, and land subsidence. Deco advocates for establishing a guarantee fund for climate and seismic risks to better protect consumers.