The Lisboeta

"The system did not fail" — INEM president denies that the death of a man in Seixal was linked to triage

Wednesday, 7 January 2026RSS
"The system did not fail" — INEM president denies that the death of a man in Seixal was linked to triage

INEM president Luís Mendes Cabral said on Wednesday that the new triage system was not a factor in the death of the 78-year-old man who waited almost three hours for emergency assistance to arrive.

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Context & Explainers

What is INEM?

The National Institute of Medical Emergency (Instituto Nacional de Emergência Médica), known as INEM, coordinates Portugal’s pre-hospital emergency care, ambulance dispatch and medical response to 112 calls. It matters to expats because INEM is responsible for ambulance response times and on-scene care — incidents like the reported three-hour wait in Seixal can trigger investigations, affect public confidence and influence how quickly you can expect help in an emergency.