Latest news and stories about telecom outage in Portugal for expats and residents.
There has been an improvement in the delivery of telecommunications services: affected municipalities now have connections but still experience interruptions, and normalisation will be a slow process. More than 50% of base stations have been restored, ANACOM says. Operators are keeping permanent teams on the ground.
Oleiros, Ferreira do Zêzere and Vila do Rei continue to experience outages.
Thousands of consumers in the Centro region are still without telecommunications after Storm Kristin, with no firm indication of when services will be restored. For DECO there is no doubt that consumers will have to be compensated for the service failure. Anacom admits that, in cases of service failures ...
In an interview with Rádio Observador, commander Domingos Antunes says the first hours in Leiria were very difficult, but thanks to the authorities' “creativity” communications have now been restored.
Anacom acknowledges a delay in re-establishing communications.
Depression Kristin left several customers without access to telecommunications. Satellite connections using conventional devices have already been tested locally, but there is no commercial service available.
Communications stations need generators to remain operational while base infrastructure is restored. Mobile stations are also needed. Operators are concerned.
The main telecommunications operators — MEO, NOS and Vodafone — report a difficult situation in the regions of Leiria, Santarém and Coimbra. Companies have deployed generators to try to restore services.
Anacom said today that the situation “remains complex” and that difficulties persist in restoring communications services in the regions affected by Storm Kristin, despite operators having deployed “thousands of technicians” to the field.
Anacom admitted today that the situation 'remains complex' and that difficulties persist in restoring communications services in the regions affected by Storm Kristin, despite operators deploying 'thousands of technicians' to the field.
BCP says some branches may reopen on Friday, but overall banks are not committing to reopening dates for dozens of branches that remain without electricity and communications.
Teams from MEO, Vodafone and NOS have been working on site to restore services, but there is still severely damaged infrastructure that could delay the normalisation of services. The central region was worst affected, with Leiria reporting the most serious damage.
NOS teams are on the ground, working after the disruptions caused by Depression Kristin to restore normal service as soon as conditions permit access to roads and the restoration of power.
Commander Paulo Santos describes a scene of destruction in the municipality of Leiria, where the population was left virtually uncontactable, without electricity and without communications.
The company says that “operational continuity mechanisms were activated immediately” and that technical teams are working on the ground.
