Portuguese people submitted more than 1,400 self-declarations of illness per day in 2025
In 2025, Portuguese people submitted more than 1,400 self-declarations of illness per day. The Association of Family Doctors highlights the positive impact of this measure in easing pressure on health centres.
SNS24 helpline scheduled around 2,800 daily primary care appointments in 2025
The project foresees referring patients to in-person appointments in primary care (either on the same day or the following day).
SNS24 line scheduled around 2,800 primary healthcare appointments per day in 2025
In 2025 SNS24 handled over 5.7 million calls and scheduled more than one million primary healthcare appointments — about 2,800 per day — frequently referring patients to same‑day or next‑day in‑person primary care. The data highlights SNS24’s expanding role in triage and in facilitating timely access to primary care through a telehealth appointment‑scheduling function.