Latest news and stories about anacom in Portugal for expats and residents.
Failures in the supply of goods or services by third parties and accidents or natural phenomena were the cause of most incident notifications received by Anacom.
There has been an improvement in the delivery of telecommunications services: affected municipalities now have connections but still experience interruptions, and normalisation will be a slow process. More than 50% of base stations have been restored, ANACOM says. Operators are keeping permanent teams on the ground.
Anacom estimates that close to 200,000 people are being affected.
The Portuguese Press Association criticises the new tariff update and will take the matter to the Government and Anacom. The rise for newspapers and other publications exceeds inflation.
Thousands of consumers in the Centro region are still without telecommunications after Storm Kristin, with no firm indication of when services will be restored. For DECO there is no doubt that consumers will have to be compensated for the service failure. Anacom admits that, in cases of service failures ...
Anacom acknowledges a delay in re-establishing communications.
The communications situation after Kristin 'remains complex' and is not comparable to that experienced during the blackout because the depression's passage destroyed infrastructure, Anacom told ECO/eRadar. The restoration of services is expected to take longer than in the blackout — 'a few more days.' 'The communications situation remains complex. Contrary to what ...'
Anacom said today that the situation “remains complex” and that difficulties persist in restoring communications services in the regions affected by Storm Kristin, despite operators having deployed “thousands of technicians” to the field.
Coimbra, Castelo Branco, Faro, Leiria, Lisbon, Portalegre, Porto, Santarém, Setúbal and Viseu are the most affected regions.
Anacom will have to calculate the annual fees operators pay differently. It will receive less, but the Government says the previous arrangement was 'unreasonable'.
Pinto Luz justifies the reduction in the transfer due to the repayment of regulatory fees that were declared unconstitutional by the courts. Anacom's net profit for 2023 was €10.7 million.
Contrary to previous years, the Portuguese Treasury will not receive a single cent of the 'profits' obtained by Anacom in 2023. The ministerial order setting out how to apply those €10.75 million was only published in the Diário da República this Wednesday, 7 January 2026, and does not provide for any ...
