Tax union reports IT failures and notification backlogs

Tuesday, 14 July 2026AI summary
Tax union reports IT failures and notification backlogs
Photo: Diário de Notícias

The Tax Workers' Union (Sindicato dos Trabalhadores dos Impostos or STI) has warned of significant IT failures within the Tax and Customs Authority (Autoridade Tributária e Aduaneira or AT). The union reports that thousands of property assessment notifications have been blocked since January due to obsolete software, complicating work for staff and causing confusion for taxpayers.

Context & Explainers

The Tax Workers' Union (Sindicato dos Trabalhadores dos Impostos or STI) is a labor organization representing employees of the Portuguese tax authority. It advocates for better working conditions and resources, frequently highlighting issues like outdated technology and staffing shortages that impact the efficiency of tax services for residents.