Airport border delays cause missed flights and chaos

Wednesday, 27 May 2026AI summary
Airport border delays cause missed flights and chaos
Photo: ECO

European airports are reporting wait times of up to 3.5 hours at border controls, with passengers facing missed flights and significant travel disruptions. Consumer protection group Deco is demanding a compensation mechanism for affected travelers, while the European Commission suggests that member states should increase police presence to manage the implementation of the new Entry/Exit System (EES).

Update: Journalist misses flight amid ongoing airport border chaos

CNN chief correspondent Clarissa Ward reported missing her flight at Lisbon Airport on May 26 after spending two hours in line for biometric data collection. The incident highlights the ongoing operational challenges and passenger frustration caused by the new European Union border control system.

Context & Explainers

The Entry-Exit System (Sistema de Entrada e Saída) is an EU border-register that records biometric data (fingerprints and a facial image) and travel details for short-stay non‑EU travellers, replacing passport stamping and creating a searchable entry/exit record. According to recent reporting, the new rules now require over a third of non‑EU nationals entering Schengen to provide this extra data at the border; the aim is to improve security and migration tracking, but travellers should be prepared to submit biometrics at kiosks or border control and ensure their travel documents are valid. For expats and visitors this usually means slightly longer checks on arrival/departure and more robust digital records of your travel history.