European app streamlines entry into Portugal
Frontex's 'Travel to Europe' app has been available at Lisbon Airport since Monday. It generates a QR code after a questionnaire and can be used up to 72 hours before travel.

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Frontex's 'Travel to Europe' app has been available at Lisbon Airport since Monday. It generates a QR code after a questionnaire and can be used up to 72 hours before travel.

Portugal has introduced a new European mobile app, “Travel to Europe,” aimed at reducing border control queues at Lisbon airport. The app allows travelers from third countries to pre-register their personal and travel information up to 72 hours before arrival, helping to expedite border checks. Initially available only at Lisbon, the system is part of efforts to address delays caused by the European Entry/Exit System (EES), which faced processing issues. Despite the app being optional, it aims to streamline in-person border procedures. Recent assessments highlighted serious deficiencies in Lisbon's border security, prompting urgent measures including a temporary suspension of the EES and increased security personnel to manage queues and improve control.
“Travel to Europe” is the new app launched to speed up border control for passengers from third-party countries. According to a statement released this Tuesday, March 17, the goal is to make the entry process more efficient. Initially, the application will be used at Lisbon Airport. The app was developed under the European Union's Entry/Exit System (EES), which aims to make external border controls faster, more modern, and more efficient for non-EU travelers. The new system came into effect last autumn and caused significant delays for passengers, leading to its suspension in December after queues exceeded seven hours. With “Travel to Europe,” travelers can register up to 72 hours before their trip by entering personal data and answering a brief questionnaire about entry requirements. A QR code is then generated for use at self-service border control kiosks (SSK) upon arrival in Portugal. Use of the app is optional and does not replace standard border control procedures, but it allows information to be processed in advance to simplify the entry experience. The app is free and available for iOS and Android.
