Deco recebeu mais de 500 pedidos de informação e reclamações sobre seguros
The Portuguese consumer protection organization Deco received over 500 inquiries and complaints related to insurance claims following recent severe weather events across the country. Many requests focused on coverage limits, deductibles, and indemnity amounts, while complaints highlighted delays in assessments and payout processes. Despite efforts by insurers to respond quickly, only about 20,000 of 115,000 claims have been resolved, with ongoing issues such as acceptance of lower indemnities and exclusions for certain damages like solar panels, walls, gardens, and land subsidence. Deco advocates for establishing a government-backed fund for climate and seismic risks, proposing legislation to include coverage for extreme weather phenomena in multi-risk insurance policies.
