Latest news and stories about energy bills in Portugal for expats and residents.
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Measures aim to soften the impact on Europeans of the U.S.-Israeli war on Iran.
The European Commission wants cheaper energy bills through cuts to taxes and fees on electricity invoices and by incentivising self-consumption, in addition to making it easier to switch suppliers. “We will allow consumers to reduce their bills by making it easier to have more choice, switch suppliers, and have energy contracts that are more...”
Galp energy customers were faced with large bills after months without invoicing — disruptions have been occurring since September and some bills exceed €500, according to Jornal de Negócios. The Energy Services Regulatory Authority (Entidade Reguladora dos Serviços Energéticos, ERSE) reports receiving 80 complaints on the matter and stresses that the company is obliged to agree payment plans with affected customers and may have to provide compensation.
After months without invoices being issued, Galp consolidated several months into a single bill. The abnormally high amounts prompted customer complaints and the company has already taken measures to ease the issue, including offering payment in instalments. Negócios journalist Patrícia Vicente Rua explains the situation.
Domestic consumers can, as of today, change their electricity tariff at any time, choosing between single-rate, two-period and three-period tariffs. This possibility is set out in the new Tariff Regulations for the Electricity Sector, which were approved by the Energy Services Regulatory Authority (ERSE). The change, which enters into force today, will allow...
