Latest news and stories about customer rights in Portugal for expats and residents.
The two largest Portuguese operators provide updates on the recovery in the affected regions. Customers will be automatically compensated for the days without service.
NOS reiterates that it “has been compensating and will continue to proactively compensate its customers for the days of service unavailability.”
Meo, Nos, and Vodafone will deduct from next month's bill the days that customers in the affected municipalities were unable to make calls or use the internet due to the passage of the Kristin depression, in accordance with the law. A week later, there are areas where network restoration has not yet been completed.
