The Lisboeta

Galp customers faced with astronomical bills

Wednesday, 7 January 2026RSS
Galp customers faced with astronomical bills

After months without bills and with no response from customer service, consumers are being confronted with hefty charges. Galp confirms billing delays since September, admitting that 5% of customers have still not been invoiced.

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Context & Explainers

Galp is Portugal’s integrated energy company operating in fuel, natural gas, electricity retail, refining and upstream activities, and it supplies households and businesses across the country. For expats, issues at Galp—such as recent billing disruptions—can mean unexpected large utility bills or service problems, so check your account, contact the supplier and keep billing records.