Fertagus says the problems affecting the train that crosses the bridge were caused by Infraestruturas de Portugal (IP), an unexpected surge in passenger demand and a shortage of carriages, which led to overcrowding and service disruptions.
Blaming IP, heavy demand and a shortage of carriages: Fertagus's explanations for the problems on the bridge service
Friday, 23 January 2026RSS
Context & Explainers
Fertagus is the private rail operator that runs commuter trains across the Tagus between Lisbon and Setúbal, including services over the Ponte 25 de Abril. A passenger complaint to the European Commission suggests there may be unresolved service or contractual issues with the State, so regular users should watch for possible changes or rulings that could affect timetables, fares or service quality.
