During the hearing of the commission of inquiry into the situation at INEM, Luís Meira, the former head, admitted that one of the organisation's main problems from the beginning has been the lack of human resources.
Helicopters: INEM sent “all information” but was left in the “dark” regarding the Government's decision

Context & Explainers
Minimum services (serviços mínimos) are the legally required basic services that must be maintained during a strike to protect public safety—in healthcare this typically covers emergency care, critical ambulance coverage and intensive care. They matter because the INEM workers' committee admitted that late or unclear communication about which teams would be available during the end-of-2024 strike may have reduced operational capacity and confused patients; as an expat, expect limited non-urgent care during strikes and check official updates or call 112 for true emergencies.
Luís Meira is the former president of the National Institute of Medical Emergency (Instituto Nacional de Emergência Médica or INEM), serving from 2015 until mid-2024. His leadership was marked by public debate over staffing levels and the efficiency of the 112 emergency dispatch system. SNS patients should be aware that his recent testimony addresses the long-standing human resource gaps affecting emergency care in Portugal.
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Other news coverage of this topic
- Former president says INEM must maintain training10:43pm, 25 Mar 2026 • Correio da Manhã
- Former INEM president criticises disciplinary proceedings during the 2024 strike9:54pm, 25 Mar 2026 • Correio da Manhã
- Former INEM president says Government knew about deadlock in helicopter tenders8:35pm, 25 Mar 2026 • Correio da Manhã
- Former INEM president accuses Government of knowing about the helicopter tender deadlock8:27pm, 25 Mar 2026 • Expresso
- Former INEM president refuses to blame management for 2024 strike failures7:36pm, 25 Mar 2026 • Correio da Manhã









