American multinational DXC Technology announced an investment in Lisbon this Monday, the 20th, which will result in the creation of 100 new skilled jobs as part of the expansion of its Business Process Services (BPS) division. The decision follows a sustained increase in demand for specialized digital services, particularly in the banking, insurance, utilities, and public administration sectors. According to Adolfo Martinho, General Manager of DXC Portugal, the country is confirmed as a 'center of excellence' for providing these services due to available talent and proximity to European markets. He emphasizes that the company's offering goes beyond traditional outsourcing, stating that the technology used serves 'to make client processes more efficient through automation, AI, and analytical tools.' The expansion of DXC's operational capacity in Lisbon represents a growth of nearly 30% in its BPS team. Recruitment is focused on senior and technical profiles—such as managers, analysts, supervisors, business coordinators, and specialists in methodologies and technologies like process-applied AI, voicebots, and chatbots—with deep experience in the target sectors. In Portugal, the BPS unit already manages critical services such as fraud management and a wide range of back-office and front-office operations for major national and international clients. The expansion aims to improve response times, enhance service quality, and accommodate higher operational volumes, thereby strengthening the resilience and continuity of operations entrusted to DXC. Finally, the initiative is part of DXC Technology's ongoing strategy to invest in digitalization, intelligent automation, analytics, and AI, allowing the company to integrate new teams and scale services to meet growing European demand.